I don't know if everyone with a Fresh Pass got the email or this email was triggered to me because my Doppelgänger was busy using my phone number to get something from the Starbucks inside of Vons.
And as happenstance will happen, there was also a problem with my email address and it was down the weekend. I suspect that whoever tried to use my Vons account at the Starbucks also tried to access my email and they shut it down.
It so happens that with my new MacBook Air, you can designate to sign into your email with your fingerprint which I had already done. But the person probably tried "Forgot Password" which locked my emails.
Anyways, this is the email I had gotten over the weekend from Vons but I could see it because email was locked:
Dear FreshPass® subscriber, |
Due to a technical issue, your Starbucks offer did not apply as expected. We understand how frustrating that can be, and we want to make it right. As a token of our appreciation for your patience, we’re offering you $5 off your next purchase. Our team is actively working to resolve the issue and ensure it doesn’t happen again. You can look forward to your regularly scheduled Starbucks offer next month. Questions or feedback? Contact the FreshPass VIP phone line at 1-855-767-2545. Thank you for being a valued FreshPass subscriber. Sincerely, The FreshPass Team |
The only reason that I didn't close this Vons account is because of the Fresh Pass 50% off back in December which made the Fresh Pass purchase a $10 Money Maker with the FREE $5 we get each month. I have to wait this out for another 90 days and then I'll ask Customer Service to officially close out this account.
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