I submitted my receipt to the ice cream last night and received a text that my receipt was under review. This morning I received the text above. I explained to Aisle that their message violates False Advertising: they made an offer and I submitted my receipt to that offer. They have no right to pull the offer after I accepted it by submitting my receipt. They likely knew that because they then replied that I used a store discount so that is what made my request ineligible and they sent me a link to their terms. I read their terms and no where does it say you cannot use a store discount and I explained that to them. I did not receive a response but I will be returning the ice cream and letting Sprouts know that I don't support shady companies.
If you got an email recently ( I got it yesterday) from Organic Valley there is a coupon to print for a free item up to $7.99.
ReplyDeleteTheir website says when you sign up you will get a coupon but I do not know what that coupon would be.
ReplyDeleteThanks, Denise! I didn't get that email but I did just sign up for their email list.😀
DeleteI submitted my receipt to the ice cream last night and received a text that my receipt was under review. This morning I received the text above. I explained to Aisle that their message violates False Advertising: they made an offer and I submitted my receipt to that offer. They have no right to pull the offer after I accepted it by submitting my receipt. They likely knew that because they then replied that I used a store discount so that is what made my request ineligible and they sent me a link to their terms. I read their terms and no where does it say you cannot use a store discount and I explained that to them. I did not receive a response but I will be returning the ice cream and letting Sprouts know that I don't support shady companies.
ReplyDeleteTammy, I am so sorry this happened to you!😕 Honestly, they should accept all receipts prior to the text being sent out.
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